Privacy Policy

We collect information during our checkout process in our store.

What we collect and store

When you visit our website, we will track:

Products you’ve viewed: We’ll use this to show you products you’ve recently viewed Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping

Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you browse our site, we’ll also use cookies to keep track of cart contents.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes, such as:

Sending you information about your account and order

Responding to your requests, including refunds and complaints

Processing payments and preventing fraud

Setting up your account for our store

Complying with any legal obligations we have, such as calculating taxes

Improving our store offerings

Sending you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 10 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

If you leave a comment or review, the comment or review and its metadata are retained indefinitely.

For registered users of this website, we will also save the personal information provided by the user in their personal profile. All users can view, edit, or delete their personal information at any time (except for the inability to change their username), and site administrators can also view and edit that information.

Who on our team has access

Our team members have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased, and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.

What rights do you have to your information

If you have an account for this site or have left a comment before, you can request us to provide an export file of your personal data that we have, which includes all the data you provide to us. You can also request us to erase all personal data about you. This does not include data that we must retain due to management, regulatory, or security needs.

What we share with others

We share information with third parties who help us provide orders and store services to you; for example:

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

If you have any questions regarding this Privacy Policy, you should contact our Customer Service Department by email at support@mrocioa.xyz